Select a language
bosanski (Bosna i Hercegovina)
čeština (Česká republika)
English (United Kingdom)
English (United States)
norsk bokmål (Norge)
Tiếng Việt (Việt Nam)
қазақ тілі (Қазақстан)
العربية (المملكة المغربية)
How many different homes can I control with my account in the Home + Control App?
How my "… with Netatmo" connected installation data is used?
How do I activate and deactivate the LEDs on my "...with Netatmo" power outlets and switches?
Why is it necessary to activate geolocation during the installation?
How is the cost of the monthly consumption monitoring calculated?
Can I download my consumption tracking data in order to analyse it?
What notifications will I receive on my smartphone?
How can I give and remove the access to my installation (my home) to other people?
How accurate is the measurement of consumption given in the Home + Control App?
How can I remove a product which no longer belongs to my installation in my Home + Control App, and seen as "unreachable"?
Why do my wireless switches not appear in the rooms featured in the Home + Control App?
I moved a wired "...with Netatmo" product from a room to another one. How do I change its location in the App?
Where can I check the battery level of my wireless switches?
How are connected products updated to have access to the latest features?
I cannot see products in the rooms during the configuration from the Home + Control App and the guided products installation. What should I do?
Can not find the answer to your questions ?
Our Customer Service is here to help you