This website uses cookies and similar technologies in order to optimize its functionalities through the production of anonymous and statistical data. No correlation is made between such cookies and nominative information Legrand may hold.
Learn more
I refuse
I accept
Select a language
bosanski (latinica) (Bosna i Hercegovina)
čeština (Česko)
dansk (Danmark)
Deutsch (Deutschland)
Deutsch (Schweiz)
English (India)
English (United Kingdom)
English (United States)
español (Colombia)
español (España)
español (Perú)
français (France)
hrvatski (Hrvatska)
íslenska (Ísland)
italiano (Italia)
latviešu (Latvija)
lietuvių (Lietuva)
magyar (Magyarország)
Nederlands (België)
Nederlands (Nederland)
norsk bokmål (Norge)
polski (Polska)
português (Brasil)
português (Portugal)
română (România)
shqip (Shqipëri)
slovenčina (Slovensko)
slovenščina (Slovenija)
suomi (Suomi)
svenska (Sverige)
Tiếng Việt (Việt Nam)
Türkçe (Türkiye)
Ελληνικά (Ελλάδα)
български (България)
қазақ тілі (Қазақстан)
русский (Россия)
українська (Україна)
العربية (المغرب)
Home
FAQ
Connection of my wi-fi network
With what types of Wi-Fi networks can the gateway power outlet / module be configured?
I changed my Internet router code, or changed my router; how do I reconfigure my Wi-Fi with my "...with Netatmo" installation?
My "...with Netatmo" installation's smart gatewayhas disconnected. What should I do?
I do not see my Wi-Fi network in the list of networks suggested. What should I do?
I can't connect my gateway power outlet / module to the Internet. What should I do?
A product appears as "unreachable" in the App. What can I do?
I cannot install a new home in the Home + Control App. What should I do?
I would like to link a partner application to my Home + Control App, but I can't connect. What should I do?
Can not find the answer to your questions ?
Our Customer Service is here to help you
Contact us