Find the answers to your questions
Installation of my connected product
- What are the type of appliances able to be remotely-controlled by the Dry-Contact?
- Do the markings for the power supply part on the connector and the measurement coils for the power measurement have to be strictly observed?
- Is it possible to change or even interchange the supplied cores with another Three-Phase Energy Meter with Netatmo ?
- Is it possible to install several smart load shedder in my home?
- What means the "Total (5)" product marking on the 5th input?
- To use the connected ecometer, is it necessary to install a "with Netatmo" starter pack beforehand?
- How to recognize a Green Power switch?
- Can I install several Energy Meters in my home ?
- I cannot bind a wireless switch with a wired product. What should I do?
- I started the configuration with the Home / Away wireless master switch or the configuration button on my gateway module, but the indicator light on one of the wired products has stayed red or changes to green and then red again. What should I do?
- How do I customize the scenarios linked to a wireless switch?
- What is the maximum number of products which can be binded with a wireless switch?
- I was in configuration mode and the indicator lights on the wired products, which were on in continuous green, just switched off. What should I do?
- I have mistakenly binded my wireless switch to the wrong product. How do I cancel a binding?
- How do I add a product to my existing installation?
- What is the maximum distance possible between my installation's products?
- Where should I install the gateway power outlet?
- Can I connect my Internet Router to a connected power outlet?
- How do I install "...with Netatmo" products?
- Is it possible to connect a multi-power outlet with several electrical devices to the connected power outlet?