If pressing the touch button to open the lock the respective LED flashes repeatedly without controlling the lock, the "safe lock" mode is active on your Classe 100x so the keys are active only if an audio / video connection is in progress between videophone and video external panel.
To deactivate the "safe lock" mode:
remove Classe 100x from the wall bracket
remove the green power supply terminal
move the microswitch "function safe lock" on the back of the video door entry unit to the right position
re-insert the green power supply terminal
reposition the video door phone on the wall bracket
Find the answers to your questions
Why when I press on the Classe 100x the touch button to open the lock, the LED flashes repeatedly without actuating the lock?
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