Find the answers to your questions
Smarther with Netatmo
Use my connected product
- If there is a power cut or Internet outage, will my Smarther with Netatmo connected thermostat still work?
- Is it possible to turn off my Smarther with Netatmo connected thermostat manually?
- How can I switch my Smarther with Netatmo connected thermostat from heating to cooling mode?
- Is it possible to turn on the touch sound on my Smarther with Netatmo connected thermostat?
- Can I change the screen brightness of my Smarther with Netatmo connected thermostat?
Troubleshooting
- The Home + Control application is not available for my Android Smartphone.
- Auto-Adapt is not working properly. What should I do?
- How to reset Apple HomeKit on my Smarther with Netatmo connected thermostat?
- My products do not appear in the Home App from Apple. How can I sort this out?
- The HomeKit code flash or code entry stage systematically leads to failure with my Smarther with Netatmo connected thermostat. What should I do?
App functionalities
- Can I use the Home + Control App on tablets?
- The temperature recorded by my Smarther with Netatmo connected thermostat and/or my Netatmo Smart Radiator Valves is different from the one displayed on my usual thermometers. What should I do?
- How do smart heating algorithms work?
- How do I add a product to my existing installation?
- What notifications will I receive on my smartphone related to my Smarther with Netatmo connected thermostat installation?
Installation of my connected product
- How do I install my Smarther with Netatmo connected thermostat?
- What are the prerequisites before starting the installation of your Smarther with Netatmo connected thermostat?
- Where can I find the Smarther with Netatmo connected thermostat serial number?
- Where do I find the installation instructions for my Smarther with Netatmo connected thermostat?
- How many Smarther with Netatmo connected thermostat and Netatmo Smart Radiator Valves can I control in the same installation?