Auto-Adapt is not working properly. What should I do?

What is the predictive heating function (Auto-Adapt)?
Auto-Adapt is an intelligent feature of your connected thermostat that can switch on the heating earlier to reach your chosen setpoint temperature at the exact time indicated in your home heating schedule.
Auto-Adapt can be turned on or off in the app settings: Settings> Thermal comfort > Auto-Adapt.
The Auto-Adapt function self-calibrates automatically every two weeks. If it is not working properly, you don't need to do anything; it will automatically revert to its proper settings.

What causes Auto-Adapt to malfunction?
Auto-Adapt adjusts to the specific characteristics of your home (thermal inertia, insulation, etc.). If one of these characteristics changes, it can cause Auto-Adapt to malfunction.
How do I prevent Auto-Adapt from malfunctioning?
• Avoid changing the temperature of the water in your heating system.
• Avoid using other heating appliances.

Specific issues

Auto-Adapt is set to 30 minutes
Auto-Adapt relies on the outdoor temperature. Indeed, the colder it is outside, the more time your heating will need to heat your house. And vice versa.
If the outdoor temperature reading is unavailable for several hours, Auto-Adapt will default to 30 minutes.
This can happen in the following cases:
• Loss of wireless connection between the valves and the thermostat.
• Wi-Fi router disconnected from the internet or no Wi-Fi connection between the thermostat and the Wi-Fi router.

Auto-Adapt is set to three hours
In most cases, Auto-Adapt has a maximum duration of three hours.
In some cases, however, three hours may not be enough to reach the required setpoint, which can be an issue with systems that have high inertia (such as heated floors) or during cold winter months.
To use a maximum pre-heating time of eight hours, the setpoint temperature must be no more than 14°C for the time frame during which the Thermostat uses the Auto-Adapt function.

Installation with Netatmo Smart Radiator Valves (several rooms):
If the predictive heating option is activated, this will apply to your entire house: all rooms will therefore be capable of predictive heating.
As predictive heating takes place room by room, it is possible that one room may be capable of predicting beyond 30 minutes (optimised prediction), whereas another continues to predict at 30 minutes (default prediction).
After several weeks of heating, without any action on your part, the prediction duration will be optimised automatically for all your rooms.

My heating system has an external sensor to automatically control the temperature of the water in the heating system based on the weather (heating curve).
In this case, Auto-Adapt may not produce the right results. We recommend you turn off Auto-Adapt and adjust the weekly schedule accordingly.

Did this article help you ?

Have more questions? Submit a request

Can not find the answer to your questions ?

Our Customer Service is here to help you