Find the answers to your questions
Connection of my wi-fi network
- I cannot install a new home in the Home + Control App. What should I do?
- A product appears as "unreachable" in the App. What can I do?
- I can't connect my gateway power outlet / module to the Internet. What should I do?
- I do not see my Wi-Fi network in the list of networks suggested. What should I do?
- My "...with Netatmo" installation's gateway power outlet / module has disconnected. What should I do?
- I changed my Internet router code, or changed my router; how do I reconfigure my Wi-Fi with my "...with Netatmo" installation?
- With what types of Wi-Fi networks can the gateway power outlet / module be configured?