Troubleshooting

• Are the ADVANCE indoor camera and the ORIGINAL outdoor camera compatible with the EASYKIT Wifi With Netatmo?
• Why from the DOOR ENTRY EASY KIT App I cannot open the gate?
• How can I re-set the WiFi network on my Easy Kit Connected ? Example: after changing the WiFi password, changing WiFi router or Wifi repeter ...
• Why the red wifi Led on board to the Connected Indoor unit is blinking?
• How can I disable the forwarding of doorphone calls to mobile devices?
• Why the audio / video quality is low during communication?
• When calling from the external panel the video appears on my Easy Kit Connected but it doesn't sound!
• Why on my Connected Indoor unit, is the wifi red LED fixed on?
• Why the microphone is not active in autoswitchon mode from the App?
• How can I check if my Easy Kit Connected is already associated with a Legrand account?
• The Door Entry for EasyKit application is not available for my Android Smartphone.
• I do not receive calls on my smartphone
• How can I cancel my account?
• Are the ADVANCE indoor camera and the ORIGINAL outdoor camera compatible with the Easy Kit Connected?