Troubleshooting

• Why the audio/video quality of the app is low during communication?
• During the App activation wizard, with an Apple device, after reading the QR code, the App stops and does not proceed, what can I do?
• The door entry system of my home seems disconnected. What should I do?
• In the event of a temporary Internet outage, which services continue to work?
• I am not receiving notifications on my smartphone.