Find the answers to your questions

During the App activation wizard, with an Apple device, after reading the QR code, the App stops and does not proceed, what can I do?

Close the Home + Security App (do not leave it in the background), enter the iOS Settings menu --> HomeKit--> Select Home + Security app --> Enable Home data

Did this article help you ?

Thanks for your feedback !

Have more questions? Submit a request

Can not find the answer to your questions ?

Our Customer Service is here to help you