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Find the answers to your questions
Homepage
Home + Control
Home + Control
App functionalities
Questions in this section
App functionalities
Why don't I see the "Live view" with details of the instantaneous power, balanced on the 3 phases?
Is it possible to set up alerts related to the level of consumption?
How can I modify my load shedding priority list?
How can I set up my electricity contract?
How can I configure the triggering threshold of my smart load shedder ?
Why the line 5 does not appear when I configure the entries (Menu > Settings > Inputs) directly on the product?
How can I configure the Off peak and Peak hours?
I cannot see products in the rooms during the configuration from the Home + Control App and the guided products installation. What should I do?
How are connected products updated to have access to the latest features?
Where can I check the battery level of my wireless switches?
How my "… with Netatmo" connected installation data is used?
The "...with Netatmo" solution complies with the current European GDPR (General Data Protection Regulation) regulation.
You can check the data privacy policy in your Home + Control App settings, "My account" section, "Legal Information".
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