Find the answers to your questions
Use my connected product
- How to add another Legrand Eliot product?
- What if the power fails during a charge ?
- I have several charging stations on my account and I can't manage the charging station close to me
- Two different users can be conneted to the same charging station in the same time ?
- Firmware update ?
- How to find the version of the app, firmware?
- Can I charge all electric cars?
- Can I lock my charging station to prevent use?
- If I have plan my load to benefit from a particular tariff, can I load outside allowed slots?
- How to stop a load in progress?
- Can I monitor my electricity consumption?
- Can I download data from my products to analyze them?
- If during a load I exceed the power of my contract, what happens?
- What permissions are required for validation?
- The GPS geolocation is used ?
- How do I enable or disable notifications?
- I want to plan/program my load
- It is possible to manage differents rights according the people?
- How do I invite someone to order the installation?
- How do I find the serial number of my product ?
- Is it possible to change my schedule or create a new one ?
- How to create my Eliot Account ?
- How many charging stations can I order from the same app?
- Can I customize the names of the charging stations ?
- I have two charging stations, can I order them from the same app?
- What are the steps to configure?
- What languages are available?
- The app is free?
- Where can I download the app?
- How the system is protected by perturbations?