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Find the answers to your questions

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  2. Green'up Premium
  3. Use my connected product

Use my connected product

  • How to add another Legrand Eliot product?
  • What if the power fails during a charge ?
  • I have several charging stations on my account and I can't manage the charging station close to me
  • Two different users can be conneted to the same charging station in the same time ?
  • Firmware update ?
  • How to find the version of the app, firmware?
  • Can I charge all electric cars?
  • Can I lock my charging station to prevent use?
  • If I have plan my load to benefit from a particular tariff, can I load outside allowed slots?
  • How to stop a load in progress?
  • Can I monitor my electricity consumption?
  • Can I download data from my products to analyze them?
  • If during a load I exceed the power of my contract, what happens?
  • What permissions are required for validation?
  • The GPS geolocation is used ?
  • How do I enable or disable notifications?
  • I want to plan/program my load
  • It is possible to manage differents rights according the people?
  • How do I invite someone to order the installation?
  • How do I find the serial number of my product ?
  • Is it possible to change my schedule or create a new one ?
  • How to create my Eliot Account ?
  • How many charging stations can I order from the same app?
  • Can I customize the names of the charging stations ?
  • I have two charging stations, can I order them from the same app?
  • What are the steps to configure?
  • What languages are available?
  • The app is free?
  • Where can I download the app?
  • How the system is protected by perturbations?
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