Check on your smartphone that notifications for the Home + Security App are enabled.
Note: some Android manufacturers limit the functionality of background apps to maximize battery life. This may prevent you from receiving Home + Security notifications.
As an example, you can find procedures at https://dontkillmyapp.com/ (Legrand Netatmo Bticino is not responsible for the contents of this site).
Finally, remember that even a weak Wi‑Fi signal can cause notification issues.
Find the answers to your questions
I am not receiving notifications on my smartphone.
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