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Find the answers to your questions

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  2. Light UP
  3. Maintenance
Questions in this section

Maintenance

  • The building owner changes, can I transfer a project to another user?
  • I am recovering a building equipped with configured Light UP products, but I do not know the previous operator or installer.
  • How to update a Light UP detector
  • I see the list of Light UP detectors but I can't connect.
  • How do I set up my detectors?
  • After a power outage and when the power is repowered, how do the Light UP detectors behave?
  • How is the zone control on a 3-zone Light UP DALI detector managed?
  • The lighting remains on when no one is present.
  • The lighting does not turn off during the day when there is sufficient natural light.
  • The lighting is switched off in the presence of people and when there is insufficient natural light (darkness).

How to update a Light UP detector

Updates can be made from the Close UP App when you are connected to a detector via Bluetooth. This is done in a few minutes. If your detectors are linked to an Area Manager, updates are automatic.

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