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Find the answers to your questions

  1. Homepage
  2. Green'up Home
  3. Troubleshooting
Questions in this section

Troubleshooting

  • Are there spare parts to repair damaged parts?
  • The vehicle is plugged into the charging station but charging does not start.
  • My charging station shows a red or flashing light.
  • My charging cord is stuck in the charging station
  • My Green up Home charging station is far from my internet box, what solutions can I use to connect it?
  • The charging station does not charge at maximum power.
  • What to do in case of a power outage during a charge?

What to do in case of a power outage during a charge?

When the power returns, the charging will start again.

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