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Find the answers to your questions
Homepage
HOMETOUCH
Troubleshooting
Questions in this section
Troubleshooting
The Door Entry for HomeTouch application is not available for my Android Smartphone.
Why the status led is steady white?
I have completed the registration procedure but I don't receive the email with the temporary password necessary for the fisrt login
Why the status led is steady blue?
Why the status led is flasching white?
How can I cancel my account?
Why the status led is flashing green?
Why the status led is steady green?
I need to replace my HOMETOUCH, how can I do that?
Which functions still work without network connection?
Why the red wifi Led on board to the HOMETOUCH is blinking?
There is not the WiFi connection
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