English (World)
Български
Bosanski
Čeština
Dansk
Deutsch
Ελληνικά
Español
Suomi
Français
Hrvatski
Magyar
Italiano
Қазақ тілі
Lietuvių
Latviešu
Nederlands
Polski
Português
Português do Brasil
Română
Slovenčina
Slovenščina
Shqip
Svenska
Türkçe
Українська
Tiếng Việt
Find the answers to your questions
Homepage
Classe 100X with Netatmo
Troubleshooting
Questions in this section
Troubleshooting
Why the audio/video quality of the app is low during communication?
Why when I press on the Classe 100X the touch button to open the lock, the LED flashes repeatedly without actuating the lock?
How can I cancel my account?
How can I disable the forwarding of doorphone calls to mobile devices?
Why on my Classe 100X with Netatmo is the wifi LED fixed on?
How can I check if my Classe 100X is already associated with a Legrand account?
Why from the Home + Security App I cannot open the gate?
My Classe 100X does not connect to the internet. What should I do?
I do not receive calls on my smartphone
When calling from the external panel the video appears on my Classe 100Xbut it doesn't sound!
Which functions still work without WiFi connection?
Without WiFi signal on your network, the Wi-Fi LED flashing on Classe 100X, all the video Home + Security functions as external call or door lock release of the Classe 100X are functional.
The app will not work.
Did this article help you ?
Yes
No
Thanks for your feedback !
Have more questions?
Submit a request
Can not find the answer to your questions ?
Our Customer Service is here to help you
Contact us
Powered by Zendesk