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Home
FAQ
Troubleshooting
In the event of a temporary Internet outage, which services continue to work?
How can I cancel my account?
Which functions still work without WiFi connection?
My EASYKIT Wifi With Netatmo does not connect to the internet. What should I do?
I am not receiving notifications on my smartphone.
I do not receive calls on my smartphone
How can I check if my EASYKIT Wifi With Netatmo is already associated with a Legrand account?
How can I disable the forwarding of doorphone calls to mobile devices?
Why the red wifi Led on board to the EASYKIT Wifi With Netatmo is blinking?
When calling from the external panel the video appears on my EASYKIT Wifi With Netatmo but it doesn't sound!
Why my one-family DIN system with an EASYKIT Wifi With Netatmo and one or more not connected monitor doesn't work?
Why from the Home + Security App I cannot open the gate?
Why the audio / video quality is low during communication?
Why the screen on the app Home + Security is black?
Why my two-family DIN system with two EASYKIT Wifi With Netatmo doesn't work?
How can I check if my EASYKIT Wifi With Netatmo is already associated with a Legrand account?
Why my two-family DIN system with two EASYKIT Wifi With Netatmo and one or more not connected monitor doesn't work?
Why on my EASYKIT Wifi With Netatmo with Netatmo is the wifi LED fixed on?
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