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Home
FAQ
App functionalities
Which functions can I manage from my app and Classe 300 EOS?
Why from the Home + Security App I cannot open the gate?
Can I disable the notification of doorphone calls on the mobile devices?
Can I add or rename an electric lock, activationon and camera?
How can I enable / disable the video door entry answering machine of my Classe 300EOS from the app?
How do I dissociate ALEXA account from my Classe 300 EOS?
How can I check if my Classe 300 EOS is already associated with an account?
How can I switch off the microphone on my Classe 300 EOS?
How can I modify a Home + Security App login password?
Why the microphone is not active in autoswitchon mode from the App?
How do I change the language to speak to Alexa from my Classe 300 EOS?
Can I check any recorded video in the Classe 300 EOS memory from the app?
Is there a limit to the number of accounts which can be connected to the same installation at the same time?
Can I customise the position of rooms in the Home + Control application?
I am moving into a home fitted with MyHOME solution. How do I access to it with my smartphone?
Will the Home + Control application work on my smartphone and tablets?
Is there a limit to the number of accounts which can be invited to share the same installation?
Can users create a scene?
What is a scenario?
Is it possible share scenario by different users?
Why I don't find Nuvo player in Home + Control?
Can I customize the icon and/or the name of one room?
How is Classe 300EOS with Netatmo updated to have the latest firmware?
How can I move an object from one room to another room in the application?
Can installer manage my installation?
Can installer manage my installation?
What is a smart notification?
What is a schedule?
Can I modify one scenario created by my installer?
What is an automation?
How can I create scenarios with push notifications?
Is it possible to put “wait” between one action and another in the same scene?
What if I have to change in Home + Control between heating and cooling mode?
How can I manage my installation with a vocal assistant?
How can I create programs for fan coil and towel rail?
How can I invite other "guest" users to manage my installation?
How many objects can I add in one Home + Control scene?
Can I use an Eliot account to login in Home + Project?
How can I see the instant consumptions/productions of my monitored lines?
How can I change the order of the loads?
Which measure of time is used for sunrise and sunset condition that I can use as trigger for Home + Control scheduled actions?
Which other gateway I can add to MyHome installation?
How many scenes I can create for MyHome installation by Home + Control app?
How can I copy the the favorites from one Dali2 light to another in Home + Control?
How can I see the consumption and production graphs of my monitored lines?
How many smart notifications I can create for MyHome installation by Home + Control app?
What I can do with a Dali2 lamps in Home + Control?
How many smart automations I can create for MyHome installation by Home + Control app?
What does the orange banner "This room is in Humidity Protection" means?
What does the orange banner "the load has been shed" means?
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