Product logo

I cannot bind a wireless switch with a wired product. What should I do?

Check that the indicator light on the wired product is a continuous green to indicate that the installation is in configuration mode. If this is not the case, start the configuration mode by pressing the gateway module mainbutton or the middle of the Home / Away wireless master switch until its indicator light briefly turns green, and then turns off.
If the wireless switch does not flash blue during the binding procedure :
Ensure that you have correctly removed the battery’s protective strip to power the wireless switch. Then press the wireless switch to activate it. Finally, repeat the pairing process: hold your finger down on the button on the wireless switch you want to pair, quickly tapping three times with this wireless switch on the corner of the wired product that you want to control.


Did this article help you ?

Yes No

Can not find the answer to your questions ?

Our Customer Service is here to help you